Kentucky Solar Contract Cancellation

Trying to Get Out of a Solar Contract in Kentucky?

A Kentucky solar dispute can turn on details that are easy to miss. A door-to-door or in-home sale may fall under Kentucky home-solicitation rules, a qualifying secured loan can have a different cancellation window, and the electric bill can depend on when net-metering service began and which utility serves the property. Solar Exit Kentucky helps organize the sales record, installation agreement, financing, cancellation notices, utility tariff, interconnection file, electrical licensing, production history, and home-sale documents so the homeowner can see which part of the deal needs attention.

Kentucky home-solicitation and cancellation-window review
Three-business-day and qualifying ten-business-day timing analysis
45 kW net-metering eligibility and utility-specific export compensation
LG&E/KU NMS-1 and NMS-2 billing review
Kentucky Power, cooperative, municipal, and TVA-area utility records
Solar loan, tax-credit, electrical-license, installer-closure, and home-sale concerns

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Electric Utility Optional Kentucky solar billing and complaint routes can depend on the provider. LG&E/KU use utility-specific NMS tariffs, Kentucky Power has its own interconnection process, and municipal or TVA-supplied utilities can fall outside normal PSC complaint jurisdiction.

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Solar Exit Kentucky will guide you through the process from the moment you become a client, coordinating with the legal professionals supporting your case as appropriate. We know solar contract disputes can be confusing, especially when financing, credit, installers, and utility issues overlap. You will have a team helping you understand what comes next and working toward the best available resolution for your situation.

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Find the Help You Need

Jump Directly to the Part of Your Solar Problem That Matters Most

Kentucky solar problems are easier to evaluate when the homeowner separates the in-home sales record, installation agreement, financing, utility tariff, interconnection approval, electrical licensing and inspection file, production history, and any property-transfer records. Two timing questions can be especially important: how the sale was solicited and when net-metering service began.

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Problems How It Works Utilities Cancellation FAQs

Kentucky Solar Contract Problems

Does Any of This Sound Familiar?

Solar problems do not always begin and end with the installer. The salesperson, dealer, lender, loan servicer, electric utility, equipment manufacturer, and installation contractor may all play different roles.

The Solar Sale Happened at Your Home, but the Cancellation Notice Is Missing or Confusing

Kentucky defines a home solicitation sale around personal solicitation at the buyer’s residence when the agreement or offer is given there. Qualifying transactions can carry a three-business-day cancellation right and a required written notice. The way the sale occurred matters before applying the rule.

KRS 367.410 KRS 367.420 KRS 367.430

Your Solar Loan May Have a Different Cancellation Window

Kentucky has a separate rule for a home solicitation sale on a loan in which a security interest is taken in the buyer’s principal dwelling. For that covered transaction, KRS 367.420 provides a cancellation period through midnight of the tenth business day following the later of loan consummation or delivery of required Truth in Lending material disclosures. That does not apply to every solar loan.

KRS 367.420

The Proposal Said One-for-One Net Metering, but the Bill Uses Dollar Credits

Current Kentucky law defines net metering using the dollar value of exported and consumed electricity, and newer compensation rates are set through Commission ratemaking. Older qualifying facilities can retain prior one-to-one kilowatt-hour tariff treatment for a 25-year period at the premises. The service-start date can therefore change the billing analysis.

KRS 278.465 KRS 278.466

LG&E or KU Put the Account on NMS-2 Instead of NMS-1

LG&E and KU state that customers who began net-metering service before September 24, 2021 use NMS-1, while customers who began on or after that date use NMS-2. NMS-1 uses kilowatt-hour credits for qualifying excess energy, while NMS-2 uses dollar-denominated credits for exported energy.

LG&E/KU Net Metering

The Installer Finished Work Before the Utility or Electrical File Was Complete

Kentucky requires licensed electrical professionals for covered electrical work, and the serving utility controls interconnection. Kentucky Power, for example, directs customers to obtain interconnection approval before installation and requires a successful inspection and agreement before grid operation. Pull both the electrical and utility records before treating the project as complete.

Kentucky HBC Electrical Division Kentucky Power Interconnection

How It Works

Start With a Clear Review of Your Situation

You do not need to know the correct legal, financial, or utility terminology. Tell us what happened and provide the documents you have.

Build the Kentucky Sales, Contract, and Utility Timeline

Put the in-home sales contact, signatures, cancellation notices, financing, permits, electrical work, interconnection approval, net-metering service start, meter work, permission to operate, first payment, production, bill changes, system modifications, and any home-sale events in chronological order.

Identify Which Kentucky Rule or Agreement Controls Each Problem

Use the home-solicitation statutes for a qualifying in-home sale, the loan or lease for payment terms, KRS Chapter 278 and the current utility tariff for net-metering treatment, and HBC plus local records for electrical credentials, permits, and inspections.

Choose the Next Route by Problem Layer

The next step may involve cancellation review, contract correction, utility dispute, net-metering tariff review, electrical licensing or permit inquiry, lender dispute, Attorney General complaint, warranty claim, home-sale coordination, or referral to a Kentucky attorney, tax professional, or other qualified adviser.

Kentucky Solar Rules

Kentucky Solar Review Starts With the Sales Setting, Service Date, and Utility

Kentucky combines a statewide net-metering statute with utility-specific compensation tariffs. A qualifying customer-owned solar facility is generally limited to 45 kW, located on the customer’s premises, and used primarily to supply the customer’s own electricity needs.

For newer net-metering customers, Kentucky law requires compensation for exported electricity at a rate set through Public Service Commission ratemaking, with compensation provided as a dollar-denominated bill credit. Excess credits can carry forward, but the statute does not require a cash refund when the account closes.

Kentucky also preserves older tariff treatment for an eligible facility that was in service before the effective date of the Commission’s initial compensation order. The prior tariff provisions, including one-to-one kilowatt-hour credits, remain at those premises for a 25-year period and can survive a sale or conveyance of the property, subject to statutory conditions.

The contract side is different from the utility side. Kentucky home-solicitation statutes can apply when a seller personally solicits a sale at the buyer’s residence and the agreement is given there. Most covered home-solicitation sales have a three-business-day cancellation period, while certain home-solicited loans secured by the principal dwelling receive a separate ten-business-day period.

Kentucky Revised Statutes ch. 278 KRS 278.465 KRS 278.466 KRS 367.420

45 kWMaximum rated capacity for an eligible generating facility under KRS 278.465.

25 yearsPeriod that qualifying preexisting net-metering tariff provisions can remain at the premises under KRS 278.466(6).

3 business daysGeneral cancellation period for a qualifying Kentucky home solicitation sale under KRS 367.420.

10 business daysSpecial cancellation period for a qualifying home-solicited loan secured by the buyer’s principal dwelling under KRS 367.420(6).

Kentucky Utility Billing

Kentucky Net Metering Is Statewide in Framework but Utility-Specific in the Details

Start with the electric bill, interconnection approval, and current tariff. Kentucky law sets the basic eligibility and credit framework, but the Commission sets compensation through utility ratemaking and individual providers maintain their own tariffs and interconnection practices. Complaint jurisdiction also depends on the provider.

Louisville Gas and Electric (LG&E)

LG&E separates net-metering customers between NMS-1 and NMS-2 based on when net-metering service began. The tariff assignment changes how exported electricity is credited, so the original service date and present bill matter more than a generic sales estimate.

LG&E/KU Net Metering

Kentucky Utilities (KU)

KU uses the same NMS-1 and NMS-2 framework described in the joint LG&E/KU materials. NMS-1 customers receive kilowatt-hour treatment under the legacy tariff, while NMS-2 customers receive dollar-denominated bill credits for exported energy under the newer tariff.

LG&E/KU Net Metering

Kentucky Power

Kentucky Power requires an interconnection application before a permanent distributed-energy system is installed and connected. Its current materials direct customers to complete utility review, installation, inspection, and an interconnection agreement, and to submit updated information for major system changes.

Kentucky Power Solar Kentucky Power Interconnection

Duke Energy Kentucky

Duke Energy Kentucky customers should use the current Kentucky tariff and interconnection documents for their account. The state statute provides the overall framework, but compensation and interconnection details should be verified against Duke’s current Commission-approved materials.

Kentucky PSC Utility Information

Rural Electric Cooperatives

Kentucky’s net-metering statute applies to retail electric suppliers and the PSC maintains statewide interconnection and net-metering guidance. Cooperative customers should still identify the individual distribution cooperative and use its current tariff and application rather than assuming an investor-owned utility’s billing format.

Kentucky PSC Consumer Information Kentucky Revised Statutes ch. 278

Municipal and TVA-Supplied Local Utilities

The Kentucky PSC states that it does not regulate TVA-supplied electric utilities or utilities owned and operated by units of local government in the same way it regulates jurisdictional utilities. That means a homeowner should verify the local provider’s own solar program, interconnection process, and complaint route.

Kentucky PSC Complaint Instructions

Serving electric utility
Original net-metering service-start date
System nameplate capacity
Ownership of the generating facility
Interconnection application and approval
Permission-to-operate or activation notice
Current tariff designation
Historic tariff designation
Monthly imported electricity
Monthly exported electricity
Dollar-denominated bill credits
Any carried-forward credit balance
System modification or expansion records
Home-sale or ownership-transfer date
Utility notices concerning tariff or meter changes

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LG&E and KU Net Metering

NMS-1 vs. NMS-2 Can Change What a Kentucky Solar Bill Looks Like

LG&E and KU say the determining date is when the customer began taking net-metering service, not simply when the solar equipment was installed. Customers who began before September 24, 2021 are served under NMS-1, while customers who began on or after that date are served under NMS-2.

Under the utilities’ current description, NMS-1 uses kilowatt-hour credits when production delivered to the utility exceeds consumption during the billing period. NMS-2 instead gives a dollar-denominated credit for all exported energy and bills imported energy under the customer’s retail tariff.

LG&E/KU also state that an NMS-1 customer who adds generating capacity or otherwise modifies the generating facility is moved to NMS-2, while adding battery storage alone does not count as adding capacity or modifying the generating facility for that rule. Equipment changes should therefore be compared with the tariff history before assuming the account kept legacy treatment.

LG&E/KU Net Metering

LG&E/KU records that can establish NMS treatment

Utility name: LG&E or KU
Date net-metering service began
Original NMS-1 or NMS-2 tariff assignment
Historic bills showing tariff treatment
Current bill and export-credit line items
Original system capacity
Any later panel or inverter capacity changes
Battery-storage addition records
Interconnection amendments
Meter replacement or reprogramming records
Carried-forward credit balance
Sales proposal describing expected net-metering value

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Kentucky Home Solicitation Sales

Three Business Days Is Not the Only Kentucky Cancellation Window That May Matter

KRS 367.410 defines a home solicitation sale around personal solicitation at the buyer’s residence when the buyer’s agreement or offer is given there. It excludes certain transactions involving prior negotiations, a buyer-initiated telephone contact, or a fixed business establishment. That classification should be made before relying on the cancellation statute.

For most qualifying home solicitation sales, KRS 367.420 gives the buyer until midnight of the third business day after the signing day to cancel. Written notice is required, but the statute says no particular form is necessary if the writing indicates an intent not to be bound. KRS 367.430 also requires a written agreement containing a conspicuous buyer’s-right-to-cancel notice for covered transactions, subject to its emergency exception.

Kentucky separately gives a ten-business-day period for a home solicitation sale on a loan in which a security interest is taken in the buyer’s principal dwelling. That period runs from the later of consummation of the loan or delivery of material Truth in Lending disclosures. Because many solar loans are unsecured, this longer period should never be presented as a blanket ten-day solar cancellation right.

KRS 367.410 KRS 367.420 KRS 367.430 Kentucky Attorney General Home Repair and Improvement

Kentucky home-solicitation facts to establish first

Where the initial personal solicitation occurred
Where the agreement or offer was given
Whether prior negotiations occurred elsewhere
Whether the homeowner initiated the relevant telephone contact
Date and time each agreement was signed
Seller address stated in the agreement
Buyer’s-right-to-cancel notice
Any cancellation form provided
Any written cancellation sent
Mailing, email, delivery, or tracking proof
Whether the loan takes a security interest in the principal dwelling
Date of loan consummation and delivery of material TILA disclosures

Kentucky Consumer and Utility Protection

The Right Complaint Route Depends on Whether the Problem Is the Seller, the Utility, or the Financing

Kentucky’s Attorney General accepts consumer complaints and specifically advises homeowners to use detailed written contracts, preserve transaction documents, and avoid signing under pressure. Sales representations, contract performance, warranty problems, or deceptive-practice concerns can belong in the consumer-protection record.

Utility problems use a different path. The Kentucky PSC tells customers to contact the utility first, then its Consumer Services staff if a PSC-regulated utility problem remains unresolved. KRS 278.467 also gives the Commission original jurisdiction over disputes between a retail electric supplier and an eligible customer-generator concerning net-metering rates, service, standards, contract performance, and net-meter testing.

The PSC’s jurisdiction has limits. Its complaint page states that TVA-supplied electric utilities and locally owned government utilities are not regulated by the Commission in the ordinary way. A municipal or TVA-area homeowner may therefore need the local provider, governing body, or another appropriate regulator instead.

Kentucky Attorney General Consumer Complaints Kentucky PSC Complaint Instructions KRS 278.467

Route the Kentucky problem by subject

Seller or installer representations
Written contract and cancellation notice
Warranty or incomplete-work dispute
PSC-regulated utility billing
Net-metering rate or meter dispute
Interconnection approval or utility service
Municipal utility issue
TVA-supplied local utility issue
Electrical licensing or inspector issue
Solar-loan servicing issue
Credit-reporting concern
Private legal advice when contract rights or damages require it

Filing a complaint creates a record, but it does not automatically cancel a solar contract, stop a loan obligation, extend a statutory cancellation deadline, or substitute for legal advice.

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Kentucky Solar Cancellation Review

Do Not Assume Every Kentucky Solar Contract Has the Same Cooling-Off Period

Kentucky’s most relevant state cancellation rule is transaction-specific. A sale personally solicited at the homeowner’s residence can qualify as a home solicitation sale, but the statute excludes certain prior-negotiated, buyer-initiated telephone, and fixed-business-location transactions.

For a qualifying home solicitation sale, the general state period runs through midnight of the third business day after signing. The buyer gives written notice to the seller at the address stated in the agreement, and the notice does not need a special form if it clearly expresses the intent not to be bound.

A different ten-business-day rule applies only to a qualifying home solicitation sale on a loan secured by the buyer’s principal dwelling. Solar transactions frequently contain separate installation and financing agreements, so each document should be classified independently before anyone concludes that an entire solar deal was canceled.

KRS 367.410 KRS 367.420 KRS 367.430 Kentucky Attorney General Home Repair and Improvement

What to Look For

Sales location and solicitation method
Date each contract or offer was signed
Whether the agreement was given at the residence
Prior negotiation history
Buyer-initiated telephone records
Buyer’s-right-to-cancel disclosure
Seller address for notice
Written cancellation notice
Proof and date of delivery or mailing
Emergency-service request, if any
Loan security-interest language
Truth in Lending disclosures and delivery date

Kentucky cancellation rules are not a universal promise that every solar agreement can be canceled within three or ten business days. The agreement type, solicitation method, financing structure, and dates control the analysis.

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Kentucky Electrical Licensing

Kentucky Separately Licenses Electrical Contractors, Master Electricians, and Electricians

The Kentucky Department of Housing, Buildings and Construction Electrical Division states that it licenses electricians and electrical contractors and administers electrical inspection and code functions. Current 815 KAR 35:060 establishes licensing procedures for electrical contractors, master electricians, and electricians.

The current regulation requires an electrical-contractor applicant to identify an affiliated master electrician and provide required insurance. For a solar review, the useful question is not merely whether the sales company was registered to do business, but who performed the covered electrical work and whether the required electrical credentials were active for that project.

Licensing does not replace permits, inspections, or utility approval. Local building requirements and the serving utility’s interconnection process should be reviewed alongside the state electrical records, especially when a project stalled before inspection or permission to operate.

Kentucky HBC Electrical Division 815 KAR 35:060 Kentucky Power Interconnection

A Kentucky Solar Project Can Involve Several Different Parties

Solar salesperson or dealer
Installation contractor
Kentucky-licensed electrical contractor
Affiliated master electrician
Individual electrician
Local building or electrical inspector
Serving electric utility
Equipment manufacturer
Solar lender or lease/PPA provider
Loan servicer
Warranty or service successor

Do not assume the company name on the sales proposal identifies the electrical contractor, lender, utility applicant, warranty provider, or company responsible for every unfinished task.

Kentucky Solar Financing

Review the Loan Separately From the Installation Contract and Utility Account

A Kentucky homeowner can have a valid utility interconnection and still have a financing dispute, or a financing agreement can remain in place even when the installer stops responding. The lender, dealer, installer, and servicer can be different companies with different obligations.

The Consumer Financial Protection Bureau’s solar-financing research describes consumer risks involving dealer fees, cash-price differences, misleading tax-credit assumptions, payment structures, and sales practices. Compare the signed loan disclosures with the cash proposal, installer invoice, payment schedule, and any promised re-amortization or prepayment event.

Do not stop payment simply because the installer closed or a complaint was filed. Review the loan, servicer notices, dispute rights, credit reporting, and any successor servicing separately, and obtain qualified legal advice when enforceability or damages are disputed.

Lender and current servicer
Amount financed
Cash price offered for the same system
Dealer fee or financed-cost difference
APR and finance charge
Monthly payment schedule
Any payment step-up or re-amortization term
Tax-credit payment assumption
First-payment date
Automatic-payment authorization
Prepayment terms
Security-interest or collateral language
Credit-reporting history
Servicing-transfer notices
Written disputes and responses

A problem with the installer does not automatically cancel the loan, and a lender dispute does not automatically undo the installation agreement. Build the financing timeline separately.

CFPB Solar Financing Issue Spotlight CFPB Consumer Complaint Portal

2026 Federal Solar Tax Credit

Do Not Use an Older Kentucky Web Page as Proof of a Current 30% Homeowner Credit

The Kentucky Energy and Environment Cabinet rooftop-solar resource page contains useful Kentucky guidance about contacting the utility early, avoiding pressure tactics, and watching for misleading solar advertising. Its federal-tax example, however, still references the former 30% homeowner credit.

Current IRS guidance controls the federal tax question. The IRS states that the Residential Clean Energy Credit applied to qualified property installed from 2022 through December 31, 2025 and is not available for property placed in service after December 31, 2025.

For a Kentucky homeowner who was told a 2026 project would produce a 30% federal credit, preserve the proposal, texts, worksheets, loan payment assumptions, installation date, and placed-in-service records. A qualified tax professional should determine any individual tax position.

System contract date
Installation completion date
Placed-in-service date
Sales proposal tax language
Written 30% credit representation
Loan payment assumptions tied to a tax payment
Re-amortization or recast deadline
Tax-credit worksheet
Installer or dealer emails and texts
Tax professional’s review of the homeowner’s circumstances

Solar Exit Kentucky does not provide tax advice. Current IRS guidance, not an older sales proposal or stale incentive page, should be used for 2026 federal-credit eligibility questions.

IRS Residential Clean Energy Credit Kentucky EEC Rooftop Solar Resources

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Selling or Refinancing in Kentucky

A Kentucky Home Sale Should Separate the Utility Tariff From the Financing Transfer

Kentucky law gives qualifying older net-metering facilities an unusual property-level protection: the prior tariff provisions can remain at the premises for 25 years even if the premises are sold or conveyed during that period. The installation itself can also be transferred to another person at the same premises after notice to the utility and verification of compliance.

That utility rule does not decide what happens to a solar loan, lease, PPA, UCC filing, payoff demand, or buyer assumption. Those obligations come from separate agreements and property records and should be reviewed before a closing deadline forces a rushed decision.

If the system is on LG&E/KU NMS-1, preserve the net-metering service-start date and tariff history before modifying the system during a sale. Equipment changes can affect tariff treatment, while a simple property transfer can have a different result.

Current system owner
Current utility account holder
Original net-metering service date
Legacy tariff evidence
Utility transfer requirements
Solar loan payoff
Lease or PPA transfer terms
Buyer assumption requirements
UCC or financing-statement records
Title-company request
Lender or servicer payoff letter
System modification proposed before closing

KRS 278.466 LG&E/KU Net Metering

Kentucky Solar Company Closure

An Installer Closing Does Not Automatically End the Loan, Warranty, or Utility Relationship

When a Kentucky installer closes or stops responding, separate the sales and installation obligations from the financing, equipment warranties, and electric utility account. Those relationships can continue with different companies even when the original installer disappears.

Preserve the interconnection record because the utility may still have the system registered and billing under a specific net-metering tariff. Manufacturer warranties may also remain available even if labor or installer warranties become difficult to enforce.

If the lender or loan servicer changes, use written notices and verified servicing information before changing where payments are sent. Company closure by itself is not a safe basis for stopping payments or assuming the debt was canceled.

Original installer entity
Current business status
Installation agreement
Loan or lease counterparty
Current loan servicer
Servicing-transfer notice
Utility interconnection agreement
Net-metering tariff
Manufacturer warranties
Labor or workmanship warranty
Monitoring access
Open permit or inspection item

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Kentucky Complaint Resources

Match the Complaint to the Kentucky Agency That Actually Handles That Problem

A complaint can help document a solar problem, but the correct destination depends on whether the issue involves a seller, a PSC-regulated utility, an electrical license, financing, or a utility outside normal PSC jurisdiction.

Solar seller, installer, contract, warranty, or misleading-sales concernKentucky Attorney General, Office of Consumer Protection

The Attorney General accepts consumer complaints and mediation requests involving businesses and consumer-protection concerns. Include the contract, sales representations, payment records, cancellation notices, and prior attempts to resolve the problem.

Important: The Attorney General cannot act as a homeowner’s private attorney or provide individualized legal advice.

Official Resource

Unresolved billing, service, meter, or net-metering issue with a PSC-regulated utilityKentucky Public Service Commission Consumer Services

The PSC instructs customers to contact the utility first. If the matter remains unresolved, Consumer Services can review utility account information and attempt to help resolve the dispute.

Important: PSC jurisdiction depends on the utility. Its complaint page says TVA-supplied and locally owned government electric utilities are not regulated in the ordinary PSC complaint process.

Official Resource

Net-metering rate, service, standards, contract performance, or net-meter testing disputeKentucky Public Service Commission

KRS 278.467 gives the Commission original jurisdiction over specified disputes between a retail electric supplier and an eligible customer-generator involving net metering.

Important: Confirm that the dispute and provider fall within the statutory and Commission jurisdiction before relying on this route.

Official Resource

Electrical contractor, master electrician, electrician, or electrical-code credential concernKentucky Department of Housing, Buildings and Construction, Electrical Division

HBC administers Kentucky electrical licensing and electrical-code functions. Verify the electrical parties involved and use the agency’s current licensing or inspection contacts for credential concerns.

Important: A state electrical license review does not replace local permit records, utility interconnection approval, or private contract remedies.

Official Resource

Solar loan servicing, lending disclosure, or credit-reporting concernConsumer Financial Protection Bureau

The CFPB accepts complaints involving covered financial products and has published solar-financing research addressing common loan structures and sales risks.

Important: A finance complaint does not automatically cancel the installation contract or pause payment obligations.

Official Resource

Misleading solar advertisement or suspected fraud affecting consumersFederal Trade Commission

The FTC accepts fraud reports, while the Kentucky Attorney General also directs consumers with misleading solar advertising concerns to report the conduct.

Important: A fraud report creates an enforcement record but is not a private lawsuit or a guaranteed individual remedy.

Official Resource

Current Status

PSC Jurisdiction Is Not Universal

The Kentucky PSC says it does not regulate TVA-supplied electric utilities or utilities owned and operated by local governments in the ordinary way. Verify the provider before directing a complaint to the PSC.

Verify With Official Source

Current Status

Kentucky’s Rooftop-Solar Tax Example Is Stale for 2026

The state rooftop-solar resource page still references the former 30% homeowner federal credit. Current IRS guidance says the Residential Clean Energy Credit is unavailable for property placed in service after December 31, 2025.

Verify With Official Source

Current Status

A Complaint Does Not Automatically Stop Contract or Loan Deadlines

Agency complaints can document a problem, but they do not automatically extend a statutory cancellation period, cancel a solar agreement, suspend a loan, or replace legal advice.

Verify With Official Source

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What We Review

Your Complete Solar Situation

Review whether the sales event qualifies as a Kentucky home solicitation sale.
Check whether a three-business-day cancellation notice was required, provided, and timely used.
Determine whether a qualifying secured home-solicitation loan receives the separate ten-business-day period.
Compare oral and written sales promises with the executed solar agreements.
Identify the serving Kentucky electric utility and current net-metering tariff.
Verify whether a qualifying 25-year legacy net-metering tariff applies at the premises.
For LG&E/KU, confirm NMS-1 or NMS-2 treatment and the original service-start date.
Compare exported-energy credits with the current Commission-approved utility tariff.
Challenge a qualifying utility billing or net-metering dispute through the utility and appropriate PSC process.
Verify Kentucky electrical contractor and master-electrician credentials.
Review local permits, inspections, and utility permission-to-operate records.
Review unfinished, delayed, abandoned, or defective installation obligations.
Compare system production with written estimates and monitoring data.
Review a solar loan for dealer fees, payment changes, and tax-credit assumptions.
Dispute inaccurate lender servicing or credit reporting through the appropriate process.
Review warranty and service obligations after an installer closes or stops responding.
Coordinate a home sale with legacy tariff, financing, payoff, and transfer requirements.
Document a sales or consumer-protection concern for the Kentucky Attorney General.
Have a qualified tax professional review any pre-2026 federal credit or carryforward issue.
Build a complete Kentucky timeline before choosing between cancellation, correction, utility, financing, transfer, complaint, or legal-review paths.

Prepare the Record

Documents to Gather

Original solar sales proposal
Executed installation agreement
Every signature page and timestamp
Buyer’s-right-to-cancel notice
Any cancellation form provided
Written cancellation notice and delivery proof
Door-to-door or in-home sales messages
Equipment list and system design
Change orders and written modifications
Loan, lease, or PPA agreement
Truth in Lending disclosures, if applicable
Security-interest or collateral documents
Cash-price quote and financing comparison
Payment schedule and account statements
Tax-credit or incentive worksheet
Utility bills from before solar
Utility bills after solar
Interconnection application
Interconnection agreement
Permission-to-operate or activation notice
Original net-metering service-start evidence
Current utility tariff or NMS designation
Export-credit and carryforward records
Solar monitoring screenshots and production history
Kentucky electrical contractor and master-electrician records
Local building or electrical permits
Inspection approvals
Warranty documents
Emails, texts, voicemails, and sales messages
Home-sale, title, UCC, payoff, or transfer documents
Company closure, bankruptcy, servicing-transfer, or successor-service notices

Kentucky Solar Contract FAQs

Questions Kentucky Homeowners Ask About Solar Contracts

The answer often depends on the agreement, financing, timing, utility, project status, and specific facts.

Start My Free Review

Does Kentucky give homeowners three business days to cancel a solar contract?

Kentucky gives a three-business-day cancellation right to a qualifying home solicitation sale, not automatically to every solar contract. KRS 367.410 defines the covered transaction around personal solicitation at the buyer’s residence when the agreement or offer is given there, with stated exclusions. KRS 367.420 then provides the general three-business-day period for covered sales.

KRS 367.410 KRS 367.420

Can a Kentucky solar loan have a ten-business-day cancellation period?

Yes, but only in the specific situation described by KRS 367.420(6): a home solicitation sale on a loan in which a security interest is taken in the buyer’s principal dwelling. The period runs until midnight of the tenth business day following the later of loan consummation or delivery of required Truth in Lending material disclosures. It is not a blanket ten-day right for every solar loan.

KRS 367.420

What size solar system can qualify for Kentucky net metering?

KRS 278.465 defines an eligible electric generating facility as a qualifying renewable system connected in parallel with the distribution system and rated at no more than 45 kW. Other eligibility and interconnection conditions also apply.

KRS 278.465

Do all Kentucky solar customers receive one-to-one net-metering credits?

No. Current Kentucky law provides newer compensation as a dollar-denominated bill credit at a rate set through Commission ratemaking. A qualifying older facility that was in service before the effective date of the initial Commission compensation order can keep the tariff provisions in place when service began, including one-to-one kilowatt-hour credits, for a 25-year period at the premises.

KRS 278.466

What is the difference between LG&E/KU NMS-1 and NMS-2?

LG&E and KU say customers who began net-metering service before September 24, 2021 use NMS-1, which provides kilowatt-hour credit treatment under the legacy tariff. Customers who began on or after that date use NMS-2, which gives dollar-denominated bill credits for exported energy while imported energy is billed under the applicable retail rate.

LG&E/KU Net Metering

Is the 30% federal homeowner solar credit available for a Kentucky system placed in service in 2026?

Current IRS guidance says no. The Residential Clean Energy Credit is not available for property placed in service after December 31, 2025. Kentucky’s rooftop-solar resource page still contains an older 30% federal-credit example, so current IRS guidance should control the 2026 tax statement. A qualified tax professional should review individual eligibility or carryforward questions.

IRS Residential Clean Energy Credit Kentucky EEC Rooftop Solar Resources

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Kentucky Solar Contract Help

Start With the Kentucky Records That Can Actually Change the Answer

If you are trying to cancel a Kentucky solar contract, dealing with a payment increase, questioning a door-to-door sale, disputing net-metering credits, or preparing to sell a home with solar, start by putting the contracts, cancellation documents, utility tariff, interconnection record, electrical file, financing, and production history in one place.

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Kentucky and Federal Sources

Current Residential Clean Energy Credit termination for property placed in service after December 31, 2025

Official Resource

State information reviewed August 21, 2026. Laws, regulations, incentive programs, utility policies, agency responsibilities, and solar billing rules may change. Homeowners should verify current requirements with the appropriate agency, utility, lender, tax professional, attorney, or licensed contractor.